Dellexo took over inbound planning, inventory control, pick-pack execution and returns management so the client could launch nationally without losing dispatch discipline.
A personal care brand moved from marketplace-first distribution to its own D2C model across India. Their main pressure points were launch spikes, COD returns, and inventory visibility between marketing campaigns.
We created a dedicated fulfilment pod with wave-based order release, bundle kitting benches, QC checkpoints, and a daily control tower review with the client team.
The daily operating rhythm is built around visibility, speed and quality control rather than just manpower.
Before a vehicle reaches the dock, ASNs are checked against expected putaway zones, storage type and priority SKUs.
Orders are released in timed waves based on carrier cutoff, service level and bundle complexity to prevent pack-station congestion.
Each packed order is checked for product, label and carton integrity before being handed over to linehaul or last-mile partners.
Returned orders move through QC, photos, reason coding and stock reclassification so the client sees usable inventory quickly.
Representative operational visuals from warehouse, pack station and control-desk environments.
We can map your order profile, storage needs, SLA commitments and return flow into a practical execution plan.